Privacy & contact

Updated 26 October 2026

What we collect

When you contact Elevate, we store your name, business, contact details, enquiry and related conversations so we can respond, prepare proposals and deliver services. Website requests are saved in our internal client system.

AI and demonstration websites

Messages sent to an AI assistant are processed by our AI provider and may be stored with the conversation. Do not submit passwords, payment-card details, medical records or other sensitive documents. Our industry demonstrations are fictional. Public CRM demos show example records rather than visitor contact details.

Who can see the information

Authorised Elevate staff and the infrastructure, email and AI services needed to operate the service may process this information. A private audit or project link can be viewed by anyone who has the link; you can ask us to revoke it.

Retention and requests

We retain enquiries and project records for follow-up and delivery and review them when they are no longer needed. Ask us to access, correct or delete your information; we will explain any records we need to retain for an active project or other obligations.

Contact

Use the consultation form for privacy or service questions. Support hours: Monday to Friday, 09:00–17:00 GMT.